Cart £0.00
Waterproof, bespoke bags & covers   01924 565230

Delivery and Returns

STANDARD ORDER TIMESCALES

We aim to get standard orders out within 24-48 hours. Please note this may take slightly longer in busy periods. 

If you do not receive your order after 7-10 working days please let us know and we will get in touch with the carrier.

If your order is urgent please let us know straight away, there may be an additional charge for a speedier delivery.

MADE TO MEASURE ORDER TIMESCALES  

Due to the situation with Coronavirus (COVID-19), we had reduced number of machinists working for 5 weeks which has resulted in a back log of orders. I am sorry but there is a delay, longer than normal on made to measure orders.  We are working through our orders as quickly as possible in strict date of when the order was placed. We estimate orders will take approximately 8 weeks, but we are working as fast as possible.

Please email us at sales@bagsandcoversdirect.co.uk for shipping costs for delivery to destinations outside mainland UK and worldwide orders.

Delivery charges are worked out on the size and weight of your parcel. Prices start from £2.99 and is calculated in your shopping basket.

Please be accurate when filling in your delivery address.

Returns

We will exchange or refund any item you are not completely satisfied with as long as the item is returned in its original condition within 7 days of you receiving that item.  We are not responsible for the cost of postage and packaging for the return of unwanted items unless the items you have received are faulty.

You should always ask for proof of postage for any returned item as we are not responsible for items damaged or lost during transit. The cheapest postage option will be refunded in the case of a return because of a fault with the item.

To cancel an order or to claim a refund customers should contact us by telephone 01924 565230 or by email sales@bagsandcoversdirect.co.uk. Our normal working hours are Monday to Friday 9am until 4.30pm.

 

Customer Comments
Hi Karen Received thank you! A garden cover isn't something to get too excited about, but I am very happy with my purchase - fits perfect, 100% what I wanted.! Regards
Nigel Legood - Eastleigh
©2019 Bags & Covers Direct Ltd. Company No. 8952063. Errors and omissions excepted. Developed by Edoru